Introduction

Identity Governance and Administration (IGA) is a pivotal element of contemporary enterprise cybersecurity. It guarantees that authorized individuals gain access to resources and data while fortifying defences against unauthorized entry. AI-Based Robotic Workflow Automation, an end-to-end solution, harnesses Infrastructure Workflow Automation, Native Robotic Process Automation, Machine Learning, and Data Engineering Engines to streamline IGA processes and enhance security.

Capabilities

Infrastructure Workflow Automation Engine

AI-Based Robotic Workflow Automation leverages infrastructure workflow automation to streamline the user lifecycle management process. It automates user account creation, including Active Directory IDs, email IDs, RSA token assignment, and Virtual Desktop Infrastructure (VDI) provisioning. This engine also manages user offboarding, role adjustments, transfers, and reactivations. When source data like HRMS records change, AI-Based Robotic Workflow Automation promptly updates user access.

Native Robotic Process Automation Engine

The native robotic process automation engine in AI-Based Robotic Workflow Automation efficiently handles access provisioning and de-provisioning for applications, servers, databases, network folders, and more. It adheres to a role designation matrix to ensure users access the necessary resources based on their roles. Access is modified or revoked when users are offboarded or undergo role changes.

Machine Learning (NLP, Self-learning) Engine

AI-Based Robotic Workflow Automation’s machine learning engine employs natural language processing (NLP) and self-learning capabilities to enhance control testing and anomaly detection. It can analyse access controls, user entitlements, and policies, identifying irregularities and potential security threats. This advanced engine offers proactive protection against identity-related security risks.

Data Engineering Engine

The data engineering engine complements AI-Based Robotic Workflow Automation by processing, managing, and optimizing data relevant to identity governance and administration. It ensures user information, access policies, and entitlements’ accuracy and integrity.

Services

AI-Based Robotic Workflow Automation provides a range of services, including:

Automation of control processes

Controls testing and integration with Governance, Risk Management, and Compliance (GRC) platforms, such as RSA Archer and ServiceNow.

Capability Overview of Identity Governance Administration

User Lifecycle Management

This system module offers end-to-end automation for user management. It covers the entire user lifecycle, encompassing onboarding (e.g., Active Directory ID creation, email ID generation, RSA token allocation, and VDI setup), offboarding, role changes, transfers, and reactivations. When source data, like HRMS records, is updated, AI-Based Robotic Workflow Automation promptly adjusts user access. This automation ensures seamless synchronization with HR data, enhancing operational efficiency and security.

Access Provisioning

After a user’s identity is established, AI-Based Robotic Workflow Automation efficiently provisions access to required resources, including applications, servers, databases, and network folders. This provisioning aligns with a role designation matrix, ensuring users access resources based on their roles. Access is swiftly adjusted or revoked upon offboarding or role changes, ensuring precise access alignment and enhancing security.

Access Certification

AI-Based Robotic Workflow Automation establishes periodic access review campaigns for certifiers to validate user access appropriateness. These reviews cover both system access and policy compliance, ensuring users access resources aligned with their roles and responsibilities. For instance, reviews can evaluate who has internet access from their work laptop, thus enhancing security by confirming that access permissions are consistent with corporate policies. This systematic approach to access reviews not only reinforces data security but also ensures that access rights remain in sync with evolving organisational needs and policies.

Segregation of Duties

AI-Based Robotic Workflow Automation meticulously oversees user entitlements, focusing on Separation of Duties (SoD). Monitoring occurs at both inter-system and intra-system levels. The system scrutinizes access control lists in each system, cross-referencing them with the comprehensive SoD rule matrix. This rigorous assessment ensures no conflicting or risky access is granted, preserving security and regulatory compliance.

Policies Management

This module offers comprehensive automation for user lifecycle management, addressing onboarding, offboarding, role adjustments, transfers, and reactivations. During the onboarding process, it takes care of generating Active Directory IDs (ADID), creating email IDs, assigning RSA tokens, and provisioning Virtual Desktop Infrastructure (VDI). Similarly, when the source data, such as data from the Human Resource Management System (HRMS), undergoes changes, AI-Based Robotic Workflow Automation immediately takes the necessary actions to align user access accordingly. This proactive automation ensures that user access seamlessly follows HR updates, enhancing operational efficiency, data security, and compliance.

Self-Serve Password Reset

This segment of the system streamlines a range of essential processes throughout the user lifecycle. It starts with automated onboarding, which includes the generation of Active Directory IDs (ADID), email IDs, assignment of RSA tokens for secure authentication, and the provisioning of Virtual Desktop Infrastructure (VDI) to enable users to access their work environments. Furthermore, it automates the offboarding process, ensures smooth handling of role amendments, facilitates transfers between roles or departments, and efficiently manages user reactivations. The system also stands ready to act swiftly when source data, such as updates in the Human Resource Management System (HRMS), requires adjustments, allowing for a seamless transition that promotes operational efficiency and security.

Single Sign-On

AI-Based Robotic Workflow Automation presents a comprehensive approach to access management. It offers single sign-on (SSO) for convenient authentication across modern and legacy applications. Additionally, it enhances security through multi-factor authentication (MFA) and adaptive multi-factor authentication (AMFA) for robust access to sensitive systems. The system introduces its authenticator application, utilizing cutting-edge biometrics for secure access, reinforcing protection against unauthorized access and cyber threats across the organization’s digital landscape.

AI-Based Robotic Workflow Automation Universal Directory

In its essence, a universal directory serves as a centralised repository, consolidating and managing user identities, attributes, and access rights from a multitude of systems and applications within an organisation. This repository’s paramount function is to establish a unified perspective on user information, ensuring that all relevant data and credentials are efficiently organised and readily accessible. By doing so, it streamlines identity management and enhances the organisation’s ability to control access and permissions across its diverse digital landscape. In essence, AI-Based Robotic Workflow Automation universal directory acts as the linchpin in promoting efficient and secure identity governance and administration, contributing to improved operational efficiency and data security.

Conclusion

AI-Based Robotic Workflow Automation is an indispensable tool for modern enterprises seeking efficient, secure, and automated identity governance and administration. By combining Infrastructure Workflow Automation, Native Robotic Process Automation, Machine Learning, and Data Engineering Engines, it empowers organizations to maintain a robust cybersecurity posture while streamlining user access and lifecycle management. With its comprehensive services and capabilities, AI-Based Robotic Workflow Automation ensures that individuals have appropriate access at all times, safeguarding sensitive data and resources.